SMU MBA SUMMER 2014 SOLVED ASSIGNMENTS - TQM 3rd Sem

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ASSIGNMENT

DRIVE	SUMMER 2014
PROGRAM	MBADS – (SEM 3/SEM 5) / MBAN2 / MBAFLEX – (SEM 3) PGDTQMN – (SEM 1)
SUBJECT CODE & NAME	QM0011- PRINCIPLES & PHILOSOPHIES OF QUALITY MANAGEMENT
SEMESTER	3
BK ID	B1241
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1. Quality has different perspectives. Explain the two main perspectives of Quality. (2 main perspectives of Quality)

Answer:

Q2. Explain Crosby’s Four Absolutes of Quality and 14 steps to hassle free management. (Crosby’s four absolutes of Quality, Crosby’s 14 steps to hassle free management)

Answer:

Q3. 5S is a structured program to achieve a well-organized workplace, its cleanliness and standardization, for a safer, more efficient and more productive operation. Explain the principles and implementation stages of 5S. (Principles – 5 marks, implementation stages – 5 marks) 10 marks

Answer:

 

Q4. a. Explain briefly the concept of Just-In-Time that formed the backbone to Toyata plant in achieving operational excellence.

b. Discuss how the Poka- Yoke approach towards zero defect help in achieving cost effective production and customer satisfaction.

(Explanation of the Concept of Just-In-Time, Explanation of the Concept of Poka-Yoke)

Answer:

Q5.Total Productive Maintenance aims for greater manufacturing competitiveness through improved effectiveness of machines and equipment. Briefly explain the Eight Pillars of Total Productive Maintenance. (Meaning – 2 marks, Explanation – 8 marks) 10 marks

Q6.Discuss the meaning and importance of six sigma. Explain the steps in implementing six sigma. (Meaning – 2 marks, Importance – 3 marks, Steps – 5 marks)

Answer:

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ASSIGNMENT

DRIVE	SUMMER 2014
PROGRAM	MBADS – (SEM 3/SEM 5) / MBAN2 / MBAFLEX – (SEM 3) PGDTQMN – (SEM 1)
SUBJECT CODE & NAME	QM0012- STATISTICAL PROCESS CONTROL AND PROCESS CAPABILITY
SEMESTER	3
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q.1 Explain the concept of Cause and Effect Diagram, Check Sheet and Scatter Diagram.

Q.2 Describe Deming’s Funnel experiment and Red Bead Experiment.

Q.3 Write short notes on

a) Binomial Distribution

b) Normal Distribution

Q.4.What is analysis of variance? Explain the procedure for carrying out Two way analysis of Variance with an example.

Q.5 Discuss the types of control charts. Explain with an example how to calculate p Chart and np Chart.

ANS:

Q.6 Explain the concept of Process Capability. Distinguish between Process Stability and Capability. Mention the major uses of Process Capability.

ANS:

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Send your semester & Specialization name to our mail id :

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ASSIGNMENT

DRIVE	SUMMER 2014
PROGRAM	MBADS – (SEM 3/SEM 5) / MBAN2 / MBAFLEX – (SEM 3) PGDTQMN – (SEM 1)
SUBJECT CODE & NAME	QM0013- QUALITY MANAGEMENT TOOLS
SEMESTER	3
BK ID	B1243
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q.1. “An organization can have various benefits from having an efficient Quality Management System”. Explain the need of Quality Management Systems in an organization. List the advantages of Quality Management Systems. (Need of Quality Management Systems in an organization, Advantages of Quality Management Systems) 5, 5

ANS:

Q.2. “QFD is a customer driven planning process which guides through the design, manufacture and marketing of a product or service”. Explain the Approaches and Phases of Quality Function Deployment (QFD). (Meaning of QFD, Approaches of QFD, Phases of QFD) 2,4,4

ANS:

Q.3. a) Reliability engineering is concerned with four key elements. Discuss. b) Explain software reliability. (Meaning of Reliability, Key elements of Reliability, Explanation of Software reliability) 2, 4, 4

ANS:

Q.4. Describe Robust Design Optimisation Strategy. Explain the steps followed in Robust Parameter Design. (Explanation of Robust Design Optimization Strategy, Steps followed in Robust Parameter Design.) 5,5

ANS:

Q.5. “Quality Control Charts focuses on the stability of a process and demonstrates the performance of a project over time”. Explain the basic components of quality control charts. Describe the benefits and drawbacks of quality control charts. (Components of quality control charts, Benefits of control charts, Drawbacks of control charts) 4, 3, 3

ANS:

Q.6. What is business excellence? What are the steps involved in achieving organisational excellence? (Meaning of Business Excellence, Steps involved in achieving organizational excellence) 4,6

ANS:

Dear students get fully solved assignments

Send your semester & Specialization name to our mail id :

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