MU0012 – Employee Relations Management

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DRIVE-Fall 2014

PROGRAM-MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)

SUBJECT CODE & NAME-MU0012 – Employee Relations Management

BK ID-B1734

CREDIT & MARKS-4 Credits, 60 marks

Q1. Define Strategy. Describe the different strategy levels in an organization

(Definition of Strategy, Explain the different strategy levels in an organization) 2, 8

Answer.

Strategy

Johnson and Scholes define strategy as “The direction and scope of an organisation over the long-term; which achieves advantages for the organisation through its configuration of resources within a changing environment, to meet the needs of markets and to fulfil stakeholders’ expectations.”

Q2. What do you mean by Human Resource Information System (HRIS)? Describe the various modules of HRIS. Discuss some of the HRIS software.

(Definition of HRIS, Explain any five modules of HRIS, Describe any three examples of HRIS software) 2,5,3

Answer.

Human Resource Information Systems

They are online applications which enable organisations to store, track and manipulate data according to the needs of the HR, payroll and accounts, and other operations within an organisation. Such employee relationship management tools establish a centralised approach to managing employees distributed across the globe. Information on employee management, career growth, performance management, etc., are easier to track and, in turn, help in managing international employees. Organisational communication systems enable employees to be connected at anytime of the day, anywhere in the world.

Five modules of HRIS

Q3. As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance handling procedure. What according to you are the reasons of Grievance? Explain the pre-requisites you will consider while addressing Grievance handling procedure

(Explain the causes of Grievance, Describe the essential pre-requisites of a Grievance Handling procedure )

Answer.

Causes of Grievance

Grievance may be defined as a complaint or resentment against any unjust or unfair act. Grievance is any issue associated with an organisation or its management such as employee discrimination or harassment by managers. There are a number of causes of employee grievances. Some of the reasons are as follows:

Q4 Discuss the Collective Bargaining Process and its issues

(Explaining the Collective Bargaining process, Explaining the Collective Bargaining issues )

Answer.

Collective Bargaining process

Having understood what collective bargaining is, let us now discuss the general process involved in collective bargaining and negotiation towards resolving employee issues. The process includes negotiations between an employer and a group of employees to determine the conditions of the employment. The result of the collective bargaining process is called the Collective Bargaining Agreement (CBA). It is a type of negotiation that issued by the employees to work with their employers. This final contract is called the CBA. Figure illustrates the various steps of the collective bargaining process. The process comprises of the following steps:

Q5 What is a Trade Union and what are its activities? Explain the functions of Trade Unions.

(Meaning of Trade Union

Describing the activities of Trade Unions

Explaining the Functions of Trade Unions )

Answer.

Trade Union

A trade union or labour union is an administration of workforce grouped together to attain common goals such as enhanced operational circumstances.

Trade unions are created with the key goal of protecting the rights of the labour force. The Indian labour market consists of three sectors:

Q6. Write a brief note on the following:

a) Trait theory

b)ERG theory

(Meaning and concept of Trait theory, Meaning and concept of ERG theory)5,5

Answer.

a) Trait theory

This theory uses traits (characteristics) to distinguish  between leaders and non-leaders. The traits associated with leadership according to this theory. The traits that indicate strong leadership are as follows:

Intelligence: This refers to the mental ability of a person and is only a moderate predictor of leadership. The Intelligence Quotient (IQ) of a person can be used as a qualifier for high management jobs, but once the high position is attained, an effective leader also displays good levels of Emotional Intelligence (EI). EI helps a leader to empathise with the emotions of others. Many people feel that Carly Fiorina, the ousted leader of Hewlett-Packard, had a high IQ, but 

Dear students get fully solved  SMU MBA Fall 2014 assignments

Send your semester & Specialization name to our mail id :

  “ help.mbaassignments@gmail.com ”

or

Call us at : 08263069601

These are just questions for reference . To check samples see our latest uploads in blog archive or search assignments .

(Prefer mailing. Call in emergency )