MU0016 – Performance Management and Appraisal

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DRIVE FALL 2014

PROGRAMMBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)

SUBJECT CODE & NAME-MU0016 – Performance Management and Appraisal

BK ID-B1868

CREDIT & MARKS-4 Credits, 60 marks

Q.1. Discuss the principles and dimensions of Performance Management (Explaining the principles of Performance Management, Explaining the dimensions of Performance Management) 5,5

ANS:

Principles of Performance Management

Every organisation has its own principles for performance management. Let us now discuss some key principles of performance management that are common to all organisations.

·         It translates corporate goals into individual, team, department and divisional goals.

·         It helps to clarify corporate goals.

Q2 What are the key contents of a Performance Agreement? Explain

(Explaining the key contents of a Performance Agreement)10

Answer.

Key contents of a Performance Agreement

Performance agreement defines the following aspects of performance expectations:

1. Role requirements: Every job is intended to fulfil a role. These are defined as key-result areas (KRAs) of the role. A role holder, i.e. the employee, in the organisation is expected to accomplish the KRAs. Achieving those KRAs require some competencies. Therefore, the role profile should define not only the achievements but also the competencies required to achieve the KRAs. This includes the behaviour, i.e., actual actions that fulfil the role. During PM planning, the existing role profile is reviewed and changes are made if necessary.

Q3 Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.

(Explain any three purpose of Performance Appraisal, Explain the Performance Appraisal Process) 3, 7

Answer.

Purpose of Performance Appraisal

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organisational performance, and feed into business planning. Formal performance appraisals are generally conducted annually for all staff in the organisation. Each employee is appraised by his/her line manager. Performance appraisal is a method of evaluating the job performance of an employee. It is an ongoing process of obtaining, researching, analyzing and recording information about the worth of an employee..

Q.4. Discuss the skills that a line manager require for effective Performance Management. (Listing the skills, Explaining the skill) 1,9

ANS:

Skills that a line manager require for effective Performance Management

Whether you are managing a team or a process, this practical, line manager or supervisor training programme will give you grounding in the essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority. Employee performance includes: Planning work and setting expectations. Continually monitoring performance. Developing the capacity to perform. Periodically rating performance in a summary fashion, and Rewarding good performance.

Q5 Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance Management(PM)

(Definition of Ethics, Explaining the key factors to ensure Ethics in PM) 2, 8

Answer.

Ethics

The word 'ethics' comes from the Greek word 'ethikos'. It refers to one's moral character and the way in which society expects people to behave in accordance with accepted principles. Most philosophers conclude that ethical failure occurs because of lack of character or, in other words, virtuous people will live ethically. Therefore, we need to think about the desired virtues and how one can develop those virtues, PM being a case where such ethics need emphasis. Ethics in organisation is about good behaviour in various organisational aspects which include its dealings with external agencies including customers and internal agencies including employees.

Q6 Write short notes on the following:

a)MBO

b)Behaviorally Anchored Rating Scales Method (BARS)

(Explaining the meaning and steps in MBO, Explaining the concept and process of BARS) 5,5

Answer.

a) MBO

This method involves setting particular calculable goals with each employee and then respectively discussing his/her progress towards these goals. The term MBO refers to an inclusive organisation-wide goal setting and appraisal programme that consists of six main steps

1. Set the organisation’s goals: Create organisation-wide plan for the next year and set goals.

Dear students get fully solved  SMU MBA Fall 2014 assignments

Send your semester & Specialization name to our mail id :

  “ help.mbaassignments@gmail.com ”

or

Call us at : 08263069601

 (Prefer mailing. Call in emergency )