Elective: Operations Management (Part - 1)

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Elective: Operations Management (Part - 1)

Attend any 4 questions.  Each question carries 25 marks

(Each answer should be of minimum 2 pages / of 300 words)

Q. 1. Explain the 5 major responsibilities in operations decisions. Give examples. 

Answer:

Q. 2. Explain the strategy determination process in operations. 

Answer: Strategic management comprehending a proactive, rational, normative and comprehensive sequence, is composed of the following main steps, namely, determination of the mission and goals, determination of the corporate strategies after an environmental analysis, and implementation and control of these strategies. One of the significant characteristics of the strategy determination process is the notion of comprehensiveness that is a detailed study of strengths and weaknesses of the firm and the opportunities and threats within the environment and a deeper evaluation of the collected data. Allocating more time and resources for this process, collecting more information and making more debates over conflicting opinions among strategists before

Q. 3. Explain the behavioural dimensions of Job Design. 

Answer: Job design is the consciously planned structuring of work effort performed by an individual or a team of persons. Good job designs must answer the job-related questions such as what work is to be performed, who is to perform the work, where the work is to be done, when the work is to be done, why the job is necessary and how should the work be accomplished. Job designers usually attempt to minimise the amount of physical human effort. Years ago, employers looked for workers with the physical capabilities to suit a given task. Today jobs are designed to suit an average worker and capability distinctions are more likely to be on the basis of education and experience.

For organisational purposes, we divide job design into two basic elements, a human, element and a work element. Physiological, social and

Q. 4. What is work sampling? How does it proceed? Explain. 

Answer: Work sampling is the statistical technique for determining the proportion of time spent by workers in various defined categories of activity (e.g. setting up a machine, assembling two parts, idle…etc.). It is as important as all other statistical techniques because it permits quick analysis, recognition, and enhancement of job responsibilities, tasks, performance competencies, and organizational work flows. Other names used for it are 'activity sampling', 'occurrence sampling', and 'ratio delay study'.

In a work sampling study, a large number of observations are made of the workers over an extended period of time. For statistical

Q. 5. What are the principle reasons for the lack of focus in operations when practiced? Explain.

Answer:

Q. 6. Who is an average worker? Explain

Answer:

25 x 4=100 marks