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National
Institute of Business Management
Chennai - 020
EMBA/ MBA
Elective: Operations Management (Part - 2)
Attend any 4 questions. Each question carries 25 marks
(Each answer
should be of minimum 2 pages / of 300 words)
Q. 1. Explain Overall Productivity and Factorial
Productivity.
Answer: Productivity
is an average measure of the efficiency of production. It can be expressed as
the ratio of output to inputs used in the production process, i.e. output per
unit of input. When all outputs and
inputs are included in the productivity measure it is called total
productivity. Outputs and inputs are defined in the total productivity measure
as their economic values. The value of outputs minus the value of inputs is a
Q. 2. What are the effects of Total quality management on an
Organization? Explain.
Answer: Total
quality management (TQM) is a firm-wide management philosophy of continuously
improving the quality of the products/services/processes by focusing on the
customers’ needs and expectations to enhance customer satisfaction and firm
performance. There are mixed results about the relationship between total
quality management practices and performance. Table 1 presents a summary of
relationships between TQM practices and performance. Although most of the results
of the
Q. 3. What are the advantages and limitations of a Product
Layout? Explain.
Answer: In
manufacturing, facility layout consists of configuring the plant site with
lines, buildings, major facilities, work areas, aisles, and other pertinent features
such as department boundaries. While facility layout for services may be
similar to that for manufacturing, it also may be somewhat different—as is the
case with offices, retailers, and warehouses. Because of its relative
permanence, facility layout probably is one of the most crucial elements
affecting efficiency. An efficient layout can reduce unnecessary material
handling, help to keep costs low, and maintain product flow through the
facility.
Q. 4. Discuss the evolution of Six Sigma. How is it
implemented? Write its steps.
Answer: The
Six Sigma methodology is not a revolutionary way of thinking, and it does not
provide a radically new set of quality tools. It is more of an evolutionary
development in the science of continuous improvement that combines the best
elements from many earlier quality initiatives. Although some of the tools used
in Six Sigma, such as quality function deployment (QFD), are relatively new,
most, such as the fishbone diagram, date back 50 years or more.
Q. 5. Explain,How to get quality and how do we
get quality and how do we keep it consistently and constantly?
Answer:
Q. 6. Explain the common features of computer
assistance in production control and management.
Answer:
25 x 4=100 marks
Dear students get fully solved
assignments
Send your semester &
Specialization name to our mail id :
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or
call us at : 08263069601
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