Course: Organisational Theory Structure & Design

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Organisational Theory Structure & Design

Internal Assignment Applicable for December 2016 Examination

Assignment Marks: 30

Instructions:

·       All Questions carry equal marks.

·       All Questions are compulsory

·       All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.

·       All answers to be written individually. Discussion and group work is not advisable.

·       Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.

·       Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

Question. 1. Madhav and Mira work in a Private Bank. Both were selected through campus recruitment. They are of same age and have joined together therefore both of them handle the same clients. Madhav does not agree on the products which Mira pitches to the clients and vice versa. This has created rifts and conflicts between them, at times even in front of the clients. Ramesh is their reporting authority and is thinking of ways to intervene and resolve their conflict. Discuss the various approaches that can be used for resolving conflict between Madhav and Mira. (10 Marks)

Answer: Madhav and Mira, they both are working in Private Bank and both were recruited from campus recruitment system. They share same age and joined together which led them to handling same clients as well. In some cases, Madhav doesn’t agree with the products that Mira suggests for clients. This became the reason of rift development between them and sometimes even in front of client which is negative for corporate

Question. 2. Patanjali is the new found love of people who believe more in ayurvedic and organic products. Based on the data available in the open sources do an internal environmental and organisational analysis. (You can take the data from the open sources but the analysis is to be done in your own words) (10 Marks)

Answer: Patanjali Yogpeeth has become an efficient source that provides revolutionary organic and ayurvedic products for general people. This is highly important for Patanjali Yogpeeth to run proper international environmental and organizational analysis. This will give the company more opportunity of exploring the Indian market with higher level of expansion possibilities.

Question. 3. Case Study : Foodie Hub

Foodie Hub is the famous food chain which has its outlet in all the metro cities. It has been running successfully since many years. The employee strength is around 700 in total across all the outlets. There management is a lot like that of a bureaucratic organisation where lots of hierarchical levels are followed. Even for a small requisition you have to be dependent on your superiors. There is no delegation of authority and the employees are not even empowered to take any decision at their own level. Employees have started leaving the organisation and the absenteeism is also very high. The management hires Atul as a consultant to help them solve this concern

Case Questions

a) What would be the ideal organizational design for a company like Foodie Hub (5 Marks)

Answer: Foodie Hub is a well reputed food chain outlet expecting to expand its business in metro cities. Company has good track of customer loyalty and consistency but the employees started to the leave their organization due to the fact that there is no delegation of authority and the employees are not even empowered to take any decision at their own level. Atu has been appointed as a consultant for the company in

b) What steps should Atul take to restructure the organisation? (5 Marks)

Answer: The basic requirement here is to establish proper strategy of organizational restructuring so that everything can become perfect and suitable as per organizational need. Atul needs to make sure that everything goes perfect and therefore he will need to follow below mentioned steps which will help him to fulfil his strategic and financial plan by making proper actions to restructure the organisation.

·       Step 1. Document your proposal

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